Prescriptions

Prescriptions

Prescriptions can be ordered via the prescriptions email – fv.viewfieldscripts@nhs.scot; through your local community pharmacy, via Patient Access or by dropping a request into reception.  Prescriptions requests cannot be taken over the telephone.  

When ordering, please allow time for the physical transfer of the prescription to the pharmacy and for the pharmacy to dispense the medication. 

When required, the practice is able to track prescriptions that have been issued via the printed barcode. 

At the practice we have 3 kinds of prescriptions. 

1. Repeat prescriptions.  These can be ordered by giving the practice 2 days notice.  Your prescription, once signed will be sent directly to the pharmacy of your choice, please advise reception which pharmacy is suitable for you. 
2. Acute Prescriptions.  These prescriptions require the issuing doctor to checked additional details to ensure that this medication is still suitable for you.  As such, these prescriptions can take 5-7 working days to process.
3. Permissible Repeats.  These prescriptions are set up similarly to a “repeat” but only for a certain number of issues.  This allows the Admin Team to print the request and ask that a GP sign within 2 days, however, before the last permitted issue is printed a request is sent to the GP, who started the medication, to ask them to review if the medication is still suitable for you.  The doctor may choose to extend the number of available issues or they may ask the patient to make an appointment.  The Admin Team are unable to print or process any permissible repeat prescriptions that are waiting to be re-authorised by a GP.

The easiest ways to order repeat prescriptions are:

• email fv.viewfieldscripts@nhs.scot
• using the GP online system: Patient Access
• Ask your community pharmacy about their re-ordering service

You can also:

• fill out a repeat prescriptions request form
• bring the paper form to the surgery, Monday to Friday from 8:30am to 12:30pm and 1.30pm to 5.30pm

We do not take repeat prescription requests over the phone.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains
• rashes
• shingles
• UTIs for certain patients
• scabies
• head lice

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs24.scot)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.